Terms & Conditions - Standard
Yellow Blossom Designs Ltd reserves the right to change these terms and conditions at any time. It is your responsibility to read the terms and conditions before placing an order. If you do not agree with any of these terms & conditions you should not place an order with us. By placing an order via our website you are confirming you are over the age of 18 and fully understand these terms & conditions.
Discounts must be applied at checkout before making payment, we cannot honour any discount/offer after your order has been placed.
Yellow Blossom Designs Ltd reserves the right to amend prices, details on the website and any offers/discounts without prior notice. All prices shown are inclusive of VAT. The information provided on this website is subject to change in the future.
VAT registration number: 154942005
Slight colour/shade variations may occur on the final print. Please be aware that all PC/Mobile/Ipad screens are set up differently and this will result in some colour deviations from your devices to ours, some orders are printed in RGB and some are printed in a CMYK mode. All screens vary in colour so the colour on final prints can vary.
All of our designs are protected by Copyright meaning all of our printed items will have our logo printed on the back in small. This does not affect the quality of our stationery and our logo is there to comply with the copyright law, it cannot be removed or tampered with under any circumstances.
All products are subject to availability.
3. Personalised Goods
Due to UK law we have slightly different terms & conditions for personalised items such as invitations, thank you cards, announcement cards & bespoke prints.
Please click here for separate T&C's for our invitations, thank you cards, announcement cards
Please click here for separate T&C's for our bespoke prints
CORONAVIRUS UPDATE - Postage delays are unfortunately taking place, please do NOT order last minute and allow a longer delivery time for post to arrive.
We offer free standard postage (2nd class Royal Mail - 3 to 5 working days) you have the option at checkout to pay for 1st class delivery (1 to 3 working days) if you need the item faster. We post all items within 1 working days once full payment is received (same day if ordered before 11am).
You the customer are responsible for providing accurate postal information and we cannot accept responsibility for the lost of orders if you fail to provide the correct address when making payment.
Goods not received: Please note that Royal Mail do not consider a parcel missing until a period of at least two weeks has elapsed (15 days). We cannot accept liability for loss in the Royal Mail postal service. However we will do our best to resolve any problems and post replacements out to you ASAP.
Once your order has been dispatched Yellow Blossom Designs Ltd cannot be held responsible for any delay, loss or damage to items and you should notify us immediately should there are any problems upon arrival and we will endeavor to resolve the issue.
5. Refund Policy
We are unable to accept returns for any personalised items, unless the product is defective.
To obtain a refund you must return the item in the original condition within 1 week of receipt. A refund will be issued via the same method you used for payment.
Unfortunately, there are occasions when errors occur. If the product you receive has a printing error that was caused by our printing process, we will gladly replace your order at no charge. Please contact us to arrange for a return.
All orders are personalised to individual customers requirements therefore we are not obliged by law to offer any refunds or replacements on personalised items unless the fault lies with us.
Any problems upon receiving a order must be reported to us within 1 week of receipt.
6. Data Protection
We do not sell or exchange any information about our customers. The information you provide us with is so we can process your order correctly with the details you give to us to use at checkout. We do not use or store your information for any other reason. If at any point you would like to access your details or amend/delete them please contact us at firstname.lastname@example.org
All of our designs are exclusive to Yellow Blossom Designs Ltd and are covered by the copyright protection law. They may not be reproduced, copied, sold or used in any other way.